100% Booking Guarantee.

Your container gets completed or you don’t pay.

Book the crew you need with confidence. We turn up with the trained people, onsite leadership and technology to finish the job as agreed.

Book the work. We guarantee the crew.

When your container is booked with Demurrage Solutions, we guarantee the agreed work will be completed.

If we don’t supply enough people to complete the booking as agreed, you won’t be charged for the incomplete container. It’s a straightforward promise designed to protect your schedule, your operation and your budget.

HOW THE 100% BOOKING GUARANTEE WORKS.

For example, here’s what happens if you book four containers with us.

YOU BOOK FOUR CONTAINERS

You confirm a booking for four containers, and we arrange the trained crew required to complete the work.

WE SUPPLY THE CREW

Our team arrives as agreed, with onsite supervision to manage the crew and keep the booking on schedule.

THREE ARE COMPLETED

Three containers are completed successfully, so you are charged the agreed rate for those three containers.

ONE ISN’T COMPLETED?

If the fourth container isn’t completed because we didn’t supply sufficient labour as agreed, you won’t be charged for it.

A booking process built for certainty.

We provide a complete container loading and unloading service, enabling you to complete your operation with greater efficiency. Our experienced crews provide the ultimate solution for your operation, integrating into your team and working with upmost professionalism. This is then backed up by high quality training, experienced support staff, and innovative technologies. At Demurrage Solutions we focus on providing you with a customisable service, utilising our resources and adaptable crew to meet your specific container loading and unloading needs.

Tell us the job

Share your location, container quantity, timing, product type and site requirements.

We build the crew

We schedule the right number of trained team members and confirm an onsite supervisor.

Track it live

Follow attendance, progress, issues and completion through clear digital updates.

Receive the report

Get a documented record of the work, including safety and damage reporting where required.

Why we can make this promise.

A guarantee only matters when the operation behind it is strong enough to deliver.

01 Trained container crews

Experienced teams arrive ready to work safely and efficiently across a wide range of loads.

02 Onsite supervision

We schedule the right number of trained team members and confirm an onsite supervisor.

03 A scalable workforce

When volumes change, we can scale crew numbers to match your workload without compromising oversight.

Know what’s happening.
While it’s happening.

Live tracking

See job progress in real time and stay informed without needing to be physically onsite.

Digital reporting

Clear, time-stamped operational reporting gives your team an accurate record of every booking.

Safety reporting

Issues are escalated quickly, helping site managers respond and maintain safer work areas.

Damage reporting

Any visible product damage is documented with photos so you have evidence as soon as it’s found.

Better visibility. Better control.

Our crews work within clear safety systems designed to protect people, products and your site.

Prominent exclusion zones, site-specific requirements, active supervision and real-time reporting help reduce risk. If an incident, hazard or damaged item is identified, it’s documented promptly and made visible to the people who need to act.

Put our guarantee to work.

Trial Demurrage Solutions on a suitable booking and experience the crew, supervision, visibility and reporting before making a longer-term commitment.

The guarantee, made clear.

Still have a question? Tell us about your operation and we’ll explain exactly how the guarantee applies.

What does the 100% Booking Guarantee cover?

It covers the agreed container work in your confirmed booking. If a container is not completed because Demurrage Solutions did not provide sufficient labour as agreed, you will not be charged for that incomplete container.

Are there any conditions?

The booking scope, site access, container availability, safe working conditions and any special handling requirements need to be confirmed in advance. Your quote will clearly set out the conditions that apply to your job.

What if the number of containers changes?

Let us know as early as possible. Our scalable workforce allows us to adjust crew numbers where availability permits, and we’ll confirm any revised scope before work begins.

Can I track the booking remotely?

Yes. Our technology provides clear progress visibility and digital reporting so your team can stay updated without being onsite throughout the job.

How does the obligation-free trial work?

Send us the details of a suitable upcoming booking. We’ll review the requirements, confirm whether it is appropriate for a trial and provide a clear quote with no obligation to continue beyond that booking.

Where is the service available?

Demurrage Solutions services major operational areas including Brisbane, Sydney and Melbourne. Add your site location to the quote form and our team will confirm coverage.